Shipping & Policies

Shipping

Domestic Shipping & Handling Fees

Purchases up to $79.99  $5.50    
$80.00 to $99.99   $11.00
Over $100.00 FREE 

We use USPS First Class or Priority Mail to ship packages. If you prefer another carrier, please specify when you order and we will charge you actual shipping costs.

If your order ships for considerably less than our standard rates quoted above, we will charge you for actual shipping costs. For example, if you order a pattern or gift certificate, we will reduce the shipping fees to reflect the appropriate postage when we process your order.

We make every effort to ship your order within 2 business days. We will contact you if anything delays your order!

International Shipping
We can mail orders outside the USA and will charge actual shipping costs.

Returns

Our goal is to give you a wonderful shopping experience. If we make any mistakes with your order, please let us know so we can fix it! We will accept returns on any un-opened products purchased from us as long as they are in like-new condition. Please contact us within 14 days of receiving your order if you would like to make a return. Unfortunately we cannot accept returns for books/patterns or cut fabric unless the mistake was ours.

Payments

For online orders, we accept Visa, MasterCard, Discover, and American Express. If you prefer, we can take payment information over the phone at (561) 447-4147.

Our order processing system will not charge your credit card until we know that we can ship all items as ordered. We will contact you should our inventory be too low to complete your order.

Taxes

Sales tax of 6% is added for Florida residents only.

International orders (outside the USA) may be subject to customs duties and taxes.

Privacy

StitchCraft values your privacy and will not share any of your information with any third parties without your expressed consent.